Claims and dispute management

Service focused on preventing claims before and during tenders, supporting claim resolution and managing contractual disputes during execution. It integrates document review, situational analysis, specialized workshops, methodological audits and technical support for arbitration or dispute review boards.

Scope

Included subservices

The following technical lines are part of this service and are presented with their specific scope.

Claim prevention

Actions before and during tendering to reduce contractual risks.

  • Independent review of tender documents.
  • Training of the existing contract team.
  • HAZOP PrevClaim and tenderability workshops.
  • Contract execution plan.
  • SWOT analysis of tender documents.
  • Development of professional contract administrator competencies.
  • Contract HAZOP workshop.
  • Dispute review board / DRB.

Dispute management

Active management during contract execution, with technical support on site.

  • Dispute management plan.
  • Dispute management during contract execution, with on-site presence.
  • Support to the project manager.
  • Periodic evaluation of methodological adherence of the contract technical team.

Claim resolution

Technical preparation for arbitration and definition of resolution strategies.

Prepare arbitration by diagnosing the contract situation through SWOT situational analysis, strategy design and evaluation, action plans and guidelines for the arbitration expert.

Key benefits

  • Early prevention of contractual disputes.
  • Independent review of tender documents and contract bases.
  • Strategy and action plan design for claim resolution.
  • Technical support for contract administrators and DRB committees.

Typical applications

  • Hazop PrevClaim, Tenderability and Contract Hazop workshops.
  • Contract execution plan and SWOT analysis of tender bases.
  • Dispute management with on-site support.
  • Technical preparation for arbitration and Dispute Review Boards.
Contact

Let’s talk about your next challenge.

Tell us about the technical, operational or contractual challenge you need to solve. Our team will review the requirement and propose the best support path.

Main officeSan Sebastián 2750, 9th floor – Las Condes – Santiago, Chile
Business hoursMonday to Friday · 09:00 to 18:00

Contact form

Fill in your details and briefly tell us about your requirement.